Not a match made in heaven? No worries! Here's your escape route–the lowdown on returns and exchanges.
Yes, you may! As long as the order has not been fulfilled and shipped, we will gladly assist you with any changes. We pride ourselves in shipping your orders quickly so that you have your goods as early as possible. The window to alter your order is
Quality and satisfaction are paramount to all of us here at ana tomy. Please bear in mind that we customise each item specifically to your order, so we would be very grateful if you can reconfirm all details before checkout!. Exchanges or Returns due
Oh no, we’re truly sorry that you didn’t received what you ordered. It should have been filtered out during the quality check process and we apologise that this slipped through. Should an item be damaged while it was shipped to you or if you didn’t r
If we've made a mistake with your monogram, no worries! We'll send you a new one, it's on us. But if you've changed your mind—unfortunately, we can't make changes. Each item is crafted uniquely for you based on your order details, keeping it truly on
Please take a picture of the broken elastic band and send it to [email protected]. We will verify the version of the planner you are using and provide you with a link to make a purchase online for repair. Alternatively, you can bring it to our stor