ana tomy Help Centre

<div data-block="true" data-editor="49r46" data-offset-key="20pur-0-0" id="isPasted">First off, here are the few cool bits you can do to get them points racking right away:&#xA0;<ul><li>400 points just for signing up!&#xA0;</li><li>100 points when you follow us on Facebook&#xA0;</li><li>100 points when you follow us on Instagram&#xA0;</li></ul> Here, you&#x2019;ll already rack up 600 points! &#x1F44F; You can already head over to &#x2018;Get your rewards&#x2019; button and redeem 10% off on your first purchase!&#xA0;And as you journey with us, you will also get:&#xA0;<ul><li>1 point for every RM1 spent&#xA0;</li><li>150 points for each review&#xA0;</li><li>RM18 when you refer us to a friend&#xA0;</li></ul> And this is an important bit&#x2014;400 points FOR JUST EXISTING.&#xA0;NOTE: All you have to do is to enter your birthday at least 30 days in advance to be eligible for the points you&#x2019;ll get on your cake day!&#xA0;Do update your latest address with us on your account too as our Creative Director is a little sneaky sometimes and have asked if we can send secret items over just because!!&#xA0;Sign up with&#xA0;<a href="http://ana-tomy.co/pages/ana-tomy-club">The Weird Club</a>&#xA0;now! </div>

First off, here are the few cool bits you can do to get them points racking right away:. Here, you’ll already rack up 600 points! 👏 You can already head over to ‘Get your rewards’ button and redeem 10% off on your first purchase!. And as you journey

How do I earn points with The Weird Club?

The Weird Club

How does Birthday Reward work?

How can I earn points from writing a review?

Do I earn points when I buy/use a gift card?

How do I create an account?

Oops, I forgot my password. How can I reset it?

Can I change the email address registered with my account?

What should I do if I encounter issues logging in?

Is my account information secure?

Can I deactivate or close my account?

What are the benefits of having an account?

Account Management

Where are ana tomy products made?

What's the difference between sheets and pages?

What's faux or and vegan leather?

What's vegetable-tanned (vegetan) leather?

Are ana tomy leather goods made from genuine cow leather?

My ana tomy leather good has small imperfections...

When can I expect a restock?

Product Information

I forgot to use my discount code. What can I do?

How many discount codes can I use at checkout?

I can't find my 10% OFF code. Can you help?

What forms of payment do you accept?

Is it possible to expedite my personalised order?

Which countries do you ship to?

How much does shipping cost and how long will it take?

What shipping carriers do you use?

Do you offer free shipping within Malaysia?

When will I receive my package?

How do I track my order?

Can I change the shipping address?

My order is lost in transit. Can you help?

My order is being returned to sender. Can you help?

Is there any custom or duty on international order?

Do you offer same-day delivery?

Do you have store pick-up option?

What happens if the product is out of stock after I place my order?

Ordering & Shipping

Can I change or cancel my order?

Can I exchange or return a product?

Uh oh... I didn't receive what I ordered.

Can I make changes to my monogram?

I broke the elastic band of my planner. Is there any way to repair it?

Returns & Exchanges

Does ana tomy planners come with warranty?

Does ana tomy leather goods come with warranty?

Does ana tomy City Bags come with warranty?

Warranty Information

How does the Artist Discovery Project work?

Is there any restriction for the cover artwork?

Would I still own the artwork’s copyright?

Am I able to track my earnings from the Artist Discovery Project?

Artist Discovery Project

How does the Affiliate Programme work?

What is the commission rate and other benefits for joining the Affiliate Programme?

How do I earn points with The Weird Club?Updated 4 months ago